Privacy policy

Effective Date: April 10, 2025

Welcome to saigondan.com. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information to provide a better experience and to fulfill our services, such as:

Personal Information You Provide:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party providers)

Automatically Collected Information:

  • IP address

  • Browser type

  • Pages viewed

  • Date/time of your visit

  • Referring site (if applicable)

This data helps us improve the functionality and performance of our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, updates, or promotions

  • Improve our website and customer experience

  • Detect fraud and enhance security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties that help us operate our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping providers (e.g., USPS, UPS)

  • Email marketing services (e.g., Klaviyo, Mailchimp)

  • Analytics tools (e.g., Google Analytics)

All third parties are contractually obligated to protect your data and use it only for the services we specify.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze site usage. You can control cookie settings through your browser.

5. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion of your data

  • Opting out of marketing communications

  • Requesting data portability

To exercise any of these rights, please contact us at info@saigondan.com.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, including compliance with legal, tax, and accounting requirements.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Security

We use industry-standard encryption and security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SAIGONDAN Coffee Supply
Email: info@saigondan.com
Website: www.saigondan.com